Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make use of the website lumelu.com (hereinafter referred to as "the Site" or "We").

1. DEFINITIONS

1.1. For the purposes of this Privacy Policy:

  • "Site Administration" (or "We", "Us", "Our") refers to the team managing the website lumelu.com, responsible for the processing of your data.

  • "Personal Data" means any information relating to an identified or identifiable natural person ("Data Subject").

  • "Processing" means any operation or set of operations which is performed on Personal Data.

  • "User" (or "You") means the individual using our Site.

  • "Cookies" are small text files placed on your device to collect standard internet log information and visitor behavior information.

2. GENERAL PROVISIONS

2.1. By using the Site lumelu.com, you agree to the collection and use of information in accordance with this Privacy Policy.

2.2. If you do not agree with the terms of this Privacy Policy, please do not use the Site.

2.3. This Privacy Policy applies only to the Site lumelu.com. It does not apply to any third-party websites that may be linked to from our Site. We are not responsible for the privacy practices or the content of such third-party sites.

3. INFORMATION WE COLLECT

3.1. When you use the Site, we may collect the following types of information, particularly when you fill out contact forms or interact with our services:

  • Your name;

  • Your email address (e-mail);

  • Your phone number (if voluntarily provided);

  • Any other information you choose to provide in your messages.

3.2. We also automatically collect certain information about your device, including information about your web browser, IP address, and time zone. We collect this information using "Cookies" and similar tracking technologies to help us improve our Site.

4. HOW WE USE YOUR INFORMATION

4.1. We use the information that we collect generally to:

  • Communicate with you (respond to your inquiries, requests, or questions);

  • Provide you with information or services that you request from us;

  • Improve and optimize our Site (for example, by generating analytics about how our users browse and interact with the Site);

  • Ensure the technical functionality and security of the Site.

5. SHARING YOUR INFORMATION

5.1. We do not sell, trade, or rent your Personal Data to others.

5.2. We may share your Personal Data to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive.

6. DATA SECURITY

6.1. The security of your Personal Data is important to us. We implement reasonable technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

6.2. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

7. YOUR RIGHTS

7.1. If you are a resident of the European Economic Area (EEA) or other regions with similar laws, you have the right to access the Personal Data we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us using the contact information below.

8. CHANGES TO THIS PRIVACY POLICY

8.1. We may update this Privacy Policy from time to time to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page.

9. CONTACT US

9.1. For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at:info@golumelu.com

9.2. This document is available on the Site at: https://lumelu.com/privacy-policy